FAQ (Frequently Asked Questions)

  • How to set up an online account?

    Online account user names are your e-mail address. Accounts are set up by the head of households e-mail address and all the other household members are added as a relationship. That way, you can view every household member on one calendar. Your first step is to click on Sign Up. Enter data and click on sign up. Follow the step by step directions to set up your account. If you receive the message Email Address already taken, you are already in our system and just need to set up a password. Go to sign in, click on forgot password, enter account e-mail address and you will be sent an e-mail with a link to set up a password.

  • I didn’t get my validation e-mail?

    Check your spam, certain e-mail providers send automated messages to the spam box.

  • I don’t know how to add or change my personal information.

    Once you are logged in, click on Profile, on the left hand side of the page your current information will be displayed with an option to edit. Click on Edit, change and save your new information.

  • I get the message that No one is eligible to register for this class.

    Many of our classes have age or grade requirements and won't allow you to register without your birth date or grade entered. If you feel you have reached this message in error, please contact Community Education at hmackedanz@alexandria.k12.mn.us or call 320-762-3310 x 4272

  • If you have set up your online account and cannot see the classes you have signed up for previously?

    Contact Community Education at hmackedanz@alexandria.k12.mn.us or call 320-762-3310 x 4272.


Still have questions?

Feel free to contact us with what's on your mind.